#1 AI Agent Team in Indonesia
AI-Powered Customer Service
Deliver high-accuracy, scalable support experiences with AI Agents designed for both specific tasks and complex enterprise needs.
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Powered by precise AI replies
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Powered by precise AI replies
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Powered by precise AI replies
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Customers served via clients
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Customers served via clients
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Customers served via clients
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Reliable, always-on support
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Reliable, always-on support
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Reliable, always-on support
Experience it now without any commitment*
Official License
Official License
Official License
LLM Providers
LLM Providers
LLM Providers
Transform Your Customer Service
Sasana AI helps enterprises deliver faster, more accurate, and scalable customer service by combining single agents for simple tasks and AI Agent Teams for complex operations - all backed by expert support.
Transform Your Customer Service
Sasana AI helps enterprises deliver faster, more accurate, and scalable customer service by combining single agents for simple tasks and AI Agent Teams for complex operations - all backed by expert support.
Handle High Volume with Ease
One AI Agent can handle thousands of conversations daily-enabling efficient support even during high-demand periods.
Handle High Volume with Ease
One AI Agent can handle thousands of conversations daily-enabling efficient support even during high-demand periods.
Handles Complex Workflows
From orders and refunds to onboarding and multi-topic inquiries, Sasana Agents are trained to manage diverse use cases with context awareness.
Handles Complex Workflows
From orders and refunds to onboarding and multi-topic inquiries, Sasana Agents are trained to manage diverse use cases with context awareness.
Always On, Always Accurate
AI Agents run 24/7 with high accuracy and memory - delivering consistent, reliable service across all channels.
Always On, Always Accurate
AI Agents run 24/7 with high accuracy and memory - delivering consistent, reliable service across all channels.
Empower Your Human Team
Automate repetitive tasks and free your team to focus on complex, high-value customer interactions.
Empower Your Human Team
Automate repetitive tasks and free your team to focus on complex, high-value customer interactions.
Handle High Volume with Ease
One AI Agent can handle thousands of conversations daily-enabling efficient support even during high-demand periods.
Handles Complex Workflows
From orders and refunds to onboarding and multi-topic inquiries, Sasana Agents are trained to manage diverse use cases with context awareness.
Always On, Always Accurate
AI Agents run 24/7 with high accuracy and memory - delivering consistent, reliable service across all channels.
Empower Your Human Team
Automate repetitive tasks and free your team to focus on complex, high-value customer interactions.
Centralized & Intelligent Customer Service
Sasana AI empowers you to manage, automate, and personalize customer interactions with ease - at scale.
Centralized & Intelligent Customer Service
Sasana AI empowers you to manage, automate, and personalize customer interactions with ease - at scale.
Streamlined Multi-Channel Inbox
Manage all customer conversations in one place with an integrated ticketing system across channels.
Streamlined Multi-Channel Inbox
Manage all customer conversations in one place with an integrated ticketing system across channels.
Streamlined Multi-Channel Inbox
Manage all customer conversations in one place with an integrated ticketing system across channels.
Deploy Single or Team AI Agents
Build a dedicated AI department by assigning single or multiple AI Agents to handle complex, high-volume support tasks.
Deploy Single or Team AI Agents
Build a dedicated AI department by assigning single or multiple AI Agents to handle complex, high-volume support tasks.
Deploy Single or Team AI Agents
Build a dedicated AI department by assigning single or multiple AI Agents to handle complex, high-volume support tasks.
Memory-Powered Conversations
Persist context across interactions - enabling personalized, human-like responses that build customer trust over time.
Memory-Powered Conversations
Persist context across interactions - enabling personalized, human-like responses that build customer trust over time.
Memory-Powered Conversations
Persist context across interactions - enabling personalized, human-like responses that build customer trust over time.
Multi LLM Providers
Multi LLM Providers
Prompt & Knowledge Base
Prompt & Knowledge Base
Auto Follow Up
Auto Follow Up
AI Multi Language
AI Multi Language
Human Hand-Off
Human Hand-Off
Integrate to your System
Integrate to your System
Ticketing System
Ticketing System
Managing Human Agent
Managing Human Agent
Auto Labeling System
Auto Labeling System
Managing Contact
Managing Contact
Dashboard Analytic
Dashboard Analytic
Broadcast Message
Dashboard Analytic
Multi LLM Providers
Prompt & Knowledge Base
Auto Follow Up
AI Multi Language
Human Hand-Off
Integrate to your System
Ticketing System
Managing Human Agent
Auto Labeling System
Managing Contact
Dashboard Analytic
Dashboard Analytic
And more features!
From Overwhelmed to Overachiever
Streamline your operations, enhance service quality, and respond faster with Sasana’s AI Agent Teams - built to handle complex tasks such as orders, refunds, and complaints across all channels. Available 24/7 and equipped with real-time memory, our AI Agents work alongside your human team to deliver accurate, fast, and scalable support.
Achieve more with less effort - faster resolutions, happier customers, and reduced workload.
From Overwhelmed to Overachiever
Streamline your operations, enhance service quality, and respond faster with Sasana’s AI Agent Teams - built to handle complex tasks such as orders, refunds, and complaints across all channels. Available 24/7 and equipped with real-time memory, our AI Agents work alongside your human team to deliver accurate, fast, and scalable support.
Achieve more with less effort - faster resolutions, happier customers, and reduced workload.
AI Time Efficiency
Tracks time saved with CS AI Agent
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AI Efficiency Score
AI Time Efficiency
Tracks time saved with CS AI Agent
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AI Efficiency Score
"We needed an AI that could handle complex student inquiries-from registration to academic support. Sasana delivered exactly that-seamless, contextual, and reliable."
"We needed an AI that could handle complex student inquiries-from registration to academic support. Sasana delivered exactly that-seamless, contextual, and reliable."
"During peak season, Sasana AI handled thousands of customer inquiries without any delay. It’s like having a 24/7 support team that never gets tired."
"During peak season, Sasana AI handled thousands of customer inquiries without any delay. It’s like having a 24/7 support team that never gets tired."
"Sasana AI Agent Team helped us reduce response time dramatically. Now, our team can focus on high-touch cases while AI handles the rest-accurately and fast."
"Sasana AI Agent Team helped us reduce response time dramatically. Now, our team can focus on high-touch cases while AI handles the rest-accurately and fast."
"We needed an AI that could handle complex student inquiries-from registration to academic support. Sasana delivered exactly that-seamless, contextual, and reliable."
"During peak season, Sasana AI handled thousands of customer inquiries without any delay. It’s like having a 24/7 support team that never gets tired."
"Sasana AI Agent Team helped us reduce response time dramatically. Now, our team can focus on high-touch cases while AI handles the rest-accurately and fast."
Teams Who have Transformed Their Workflow
Our users are the reason we are here. Their success stories drive us to keep redefining what is possible with AI. Thousands of teams have already experienced the speed and accuracy of Sasana’s AI Agent Teams.
Teams Who have Transformed Their Workflow
Our users are the reason we are here. Their success stories drive us to keep redefining what is possible with AI. Thousands of teams have already experienced the speed and accuracy of Sasana’s AI Agent Teams.
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Instant answers that feel natural and human-like
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Instant answers that feel natural and human-like
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Accurate replies powered by expert training
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Accurate replies powered by expert training
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Customer interactions handled via our enterprise partners
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Customer interactions handled via our enterprise partners
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Uptime for reliable, nonstop operations
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Uptime for reliable, nonstop operations
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Instant answers that feel natural and human-like
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Accurate replies powered by expert training
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Customer interactions handled via our enterprise partners
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Uptime for reliable, nonstop operations
Who Can Benefit From Sasana AI?
Sasana AI Agent Teams are designed to support various industries with high-volume, repetitive, and multi-role workflows-24/7, scalable, and accurate.
Who Can Benefit From Sasana AI?
Sasana AI Agent Teams are designed to support various industries with high-volume, repetitive, and multi-role workflows-24/7, scalable, and accurate.
E-commerce & Retail
Handle scalable orders, refunds, complaints, and loyalty program inquiries with consistent accuracy.
Education
Automate responses for students, alumni, and staff-from admissions to academic queries-with contextual memory.
Healthcare
Healthcare
Assist patients with scheduling, service info, and follow-up inquiries-securely and around the clock.
Assist patients with scheduling, service info, and follow-up inquiries-securely and around the clock.
Corporate Services
Streamline internal and external communication, automate HR and client inquiries, and boost operational efficiency.
E-commerce & Retail
Handle scalable orders, refunds, complaints, and loyalty program inquiries with consistent accuracy.
Education
Automate responses for students, alumni, and staff-from admissions to academic queries-with contextual memory.
Healthcare
Assist patients with scheduling, service info, and follow-up inquiries-securely and around the clock.
Corporate Services
Streamline internal and external communication, automate HR and client inquiries, and boost operational efficiency.
Flexible Plans Built for Growth
Streamline operations, improve service quality, and scale faster with Sasana’s AI Agent Teams - built to handle complex tasks such as orders, refunds, and complaints across all channels. Whether you're starting small or running large-scale support, our flexible plans fit your business needs and automation goals.
✅ No hidden fees
✅ Pay only when you're confident*
✅ Custom solutions for every scale
Flexible Plans Built for Growth
Streamline operations, improve service quality, and scale faster with Sasana’s AI Agent Teams - built to handle complex tasks such as orders, refunds, and complaints across all channels. Whether you're starting small or running large-scale support, our flexible plans fit your business needs and automation goals.
✅ No hidden fees
✅ Pay only when you're confident*
✅ Custom solutions for every scale
Frequently Asked Questions
Frequently Asked Questions
Still unsure how Sasana works? We’re here to help you get started and scale faster.
Still unsure how Sasana works? We’re here to help you get started and scale faster.
Frequently Asked Questions
Still unsure how Sasana works? We’re here to help you get started and scale faster.
How does the AI Agent feature work?
Sasana AI Agents are trained with your business data and workflows to handle tasks such as answering customer inquiries, managing requests, and escalating when needed. Each agent can be specialized and updated anytime.
What kind of tasks can Sasana AI Agents handle?
Is my data secure?
Can I integrate Sasana AI with my existing tools?
How much does Sasana AI cost?
Do you offer a free trial?
How does the AI Agent feature work?
Sasana AI Agents are trained with your business data and workflows to handle tasks such as answering customer inquiries, managing requests, and escalating when needed. Each agent can be specialized and updated anytime.
What kind of tasks can Sasana AI Agents handle?
Is my data secure?
Can I integrate Sasana AI with my existing tools?
How much does Sasana AI cost?
Do you offer a free trial?
How does the AI Agent feature work?
Sasana AI Agents are trained with your business data and workflows to handle tasks such as answering customer inquiries, managing requests, and escalating when needed. Each agent can be specialized and updated anytime.
What kind of tasks can Sasana AI Agents handle?
Is my data secure?
Can I integrate Sasana AI with my existing tools?
How much does Sasana AI cost?
Do you offer a free trial?
Take Back Control with AI That Works 24/7
Let Sasana AI Agents handle your customer service, internal workflows, and repetitive tasks-instantly, accurately, and without burnout.
Take Back Control with AI That Works 24/7
Let Sasana AI Agents handle your customer service, internal workflows, and repetitive tasks-instantly, accurately, and without burnout.
Take Back Control with AI That Works 24/7
Let Sasana AI Agents handle your customer service, internal workflows, and repetitive tasks-instantly, accurately, and without burnout.