Introduction

Sasana AI, developed by PT. DRM Teknologi Nusantara, is committed to protecting your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, and protect information in connection with our services.

Information We Collect

1. Personal Information: Names, email addresses, phone numbers, and business-related information provided by users.

2. Account Information: Usernames, passwords, and authentication details.

3. Communication Data: Content from user interactions, including chat transcripts and support requests.

4. Device Information: IP addresses, device types, operating systems, and browser details.

5. Usage Analytics: Data on usage patterns and feature utilization to improve services.

How We Use Your Information

1. Deliver and enhance Sasana AI's features and functionalities.

2. Respond to inquiries, provide customer support, and send updates.

3. Analyze usage to optimize user experience and ensure security.

4. Send promotional materials with user consent, which can be withdrawn at any time.

Sharing Your Information

1. Third-Party Service Providers: Engaged in hosting, data analysis, and customer support.

2. Legal Obligations: Information may be disclosed to comply with laws or protect rights and safety.

3. Business Transfers: Information may be transferred during mergers, acquisitions, or asset sales.

Data Security

We implement robust security measures to protect data; however, no method is entirely secure.

Your Choices

1. Access and Correction: Users can update their information through account settings.

2. Marketing Communications: Opt-out options are available for promotional materials.

Children’s Privacy

Sasana AI is not intended for individuals under 18 and does not knowingly collect their data.

Changes to this Privacy Policy

Updates may occur and will be communicated through appropriate channels.

Contact Information

For privacy-related inquiries,
contact us at: tech@sasana.ai